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TOTAL CARE from
Carrier Access Inc
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Carrier Access Inc.
provides customers their most sought after service...the ability to call someone they know for questions about billing and service issues for local phone service and long distance carriers. We call this service ... "accountability."
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Frequently Asked Questions
What do you charge for your services?Nothing. Carrier Access, Inc. is paid by the carrier.
Are your services marked up because I’m not working directly with the carrier?No. Services are regulated and tariffed by the FCC and your state Public Utilities Commission so getting rates from us and the carrier directly should be the same.
I currently work with someone from the carrier directly but want to work with Carrier Access, Inc also – what should I do?Most of the carriers we work with, such as Qwest, have a channel integration program that allows reps directly with the carrier and agents like Carrier Access to work together at no additional cost to you.
If I order any services from you, where do my bills come from?From the carrier(s) you are paired with. You will never receive a bill from Carrier Access, Inc. All bills, contracts, etc. are with the carrier you choose, not Carrier Access.
Are your services available nationwide?Yes. You can order service from us for any state in the United States.
Who do I call if I have problems, questions, etc?Call us! We want to service your account and make sure you’re happy.
Have a question?E-mail us
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